Thank you for shopping at Woosahh!
If you are not entirely satisfied with your purchase, we're here to help.
If you are not happy with your purchase we can offer an exchange, or store credit (which never expires).
We do not offer refunds as items are pre-ordered.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a exchange, your item must be unused, unwashed, and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your in store credit after inspecting the item.
If your exchange is approved, we will initiate a credit in your name to be used toward a future purchase. You will receive the credit via the email address you've provided us at the time of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions on how to return your item, contact us at:
or in store +1 (250) 354 8130
Items Not Eligible:
Underwear, swimwear and sale items are not eligible for exchange.
Sale items are final sale. Exchanges are not available.
How To Return Your Item
Mail your return items to:
568 Ward Street
Nelson BC, Canada
Be sure to include a copy of your purchase receipt and the item for exchange including the items original packaging where applicable.
Again, thank you so much for shopping at Woosahh!